How can I withdraw money from my lost ATM card?

Losing your ATM card can be a stressful experience, especially if you need access to cash. Fortunately, you don’t need your physical card to withdraw money. Here are a few ways you can access your funds even with a lost ATM card:

1. Cardless Cash Withdrawal via Mobile Banking:

Many banks now offer cardless cash withdrawal services through their mobile banking apps. This feature allows you to generate a unique code or QR code on your phone that you can use at a compatible ATM to withdraw cash without inserting your card. Check your bank’s mobile app for this feature. The process usually involves the following steps:

• Log in: Securely access your mobile banking application.
• Locate Cardless Cash: Look for a menu option like “Cardless Cash,” “Mobile Cash,” or a similar term.
• Enter Withdrawal Amount: Specify how much cash you want to withdraw.
• Generate Code: The app will generate a unique one-time code, sometimes a QR code. This code is usually time-sensitive for security reasons.
• Visit the ATM: Go to a compatible ATM of your bank or a partner network. Look for signage indicating cardless cash compatibility.
• Enter the Code: At the ATM, select the cardless cash option and input the code generated by your app.
• Withdraw Cash: Collect your cash.

2. Online Transfer to a Trusted Individual:

If your bank doesn’t offer cardless cash withdrawal, or you can’t access a compatible ATM, you can transfer money online to a friend or family member you trust. They can then withdraw the cash for you using their own card. Ensure you are transferring to someone you absolutely trust.

• Log in: Access your online banking platform or mobile app.
• Initiate Transfer: Select the option to transfer funds.
• Enter Recipient Details: Provide the necessary information for the person you’re sending money to, such as their account number or registered mobile number depending on your bank’s system.
• Confirm Transfer: Double-check all details before confirming the transfer.

3. Contact Your Bank:

While the above methods are generally the quickest, contacting your bank directly is always a good option. They can guide you through the specific cardless cash withdrawal process they offer, or provide alternative solutions if necessary. They can also immediately block your lost card to prevent unauthorized access.

4. Report Your Lost Card Immediately:

Regardless of how you access your funds, report your lost card to your bank as soon as possible. This will protect you from potential fraud and ensure they can issue you a replacement card.

Important Security Reminders:

• Never share your cardless cash withdrawal codes with anyone.
• Be cautious of your surroundings when withdrawing cash.
• Choose strong and unique passwords for your banking apps.

By utilizing these methods, you can regain access to your funds even without your physical ATM card. Remember to prioritize the security of your accounts and act quickly to report a lost card.