What is the timing of grab surcharge?

Grab Surcharges: Timing and Details

Grab, the popular ride-hailing service, implements surcharges under specific circumstances to ensure the smooth operation and fairness of its services. These surcharges are applied to multi-stop journeys and trips taken during late-night hours.

Multi-Stop Journeys

When requesting a multi-stop Grab ride, a surcharge of 10,000 VND is applied for each additional stop. However, it’s important to note that there is a maximum of two allowed stops per journey. This surcharge is intended to compensate drivers for the additional time and effort required to accommodate multiple destinations.

Late-Night Surcharges

Between the hours of 10 PM and 6 AM, Grab also charges a surcharge of 10,000 VND. This surcharge is intended to reflect the higher operating costs and lower availability of drivers during late-night hours. By implementing this surcharge, Grab aims to ensure that drivers are adequately compensated for their efforts and that riders have access to reliable transportation even during off-peak times.

Exiting Vehicle Before Final Destination

If a passenger exits the vehicle before reaching the booked destination, they will be charged the full trip cost. This surcharge is intended to deter riders from prematurely ending their trips and to ensure that drivers are compensated for the time and distance covered before the interruption.

By understanding the timing and details of Grab’s surcharges, riders can plan their journeys accordingly and avoid unexpected charges. These surcharges are implemented to maintain fair compensation for drivers and ensure the efficient operation of Grab’s services.