Do I have to accept all Uber Eats orders?

Can I Decline or Cancel Uber Eats Orders?

As an Uber Eats delivery partner, you have the flexibility to manage your orders as you see fit. While the platform doesn’t allow you to opt out of multiple delivery requests on a single trip, you do have the option to decline or cancel any order, including additional deliveries on the same run.

Declining Orders

When you receive a delivery request, you can tap on the “Decline” button to reject it. Declining an order will not impact your account status or your ability to receive future requests. You can decline as many orders as you wish without facing any penalties.

Canceling Orders

Once you have accepted an order, you can still cancel it if necessary. Tap on the “Cancel Order” button and select a reason for the cancellation. Legitimate reasons for canceling orders include:

• Customer unavailable
• Order is incorrect
• Restaurant is closed
• Traffic or other unforeseen circumstances

Canceling an order after it has been accepted may affect your account status if done excessively. However, reasonable exceptions will be taken into consideration.

Managing Multiple Deliveries

Uber Eats often assigns multiple deliveries to a single trip, known as “stacked orders.” While you cannot opt out of receiving stacked orders, you can decline or cancel any of the additional deliveries if you are unable to complete them. This allows you to prioritize deliveries based on your availability and route efficiency.

Conclusion

As an Uber Eats delivery partner, you have the freedom to manage your orders as you see fit. You can decline or cancel any order, including additional deliveries on a stacked trip. This flexibility allows you to work at your own pace and maintain a positive account status.

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