Can Uber drivers give out their number?

Uber’s Policy on Driver and Rider Communication

Uber maintains a strict policy regarding communication between drivers and riders. This policy is designed to protect the privacy and safety of both parties.

During the Trip

During an Uber ride, drivers and riders are allowed to communicate through the Uber app. This includes sending text messages, making phone calls, and using the app’s voice messaging feature.

After the Trip

Once the trip is complete, Uber prohibits the sharing or obtaining of phone numbers between drivers and riders. This means that drivers cannot give out their numbers to riders, and riders cannot contact drivers outside the Uber app.

Confidentiality of Personal Information

Uber considers personal information, such as phone numbers, to be confidential. Drivers are not allowed to share rider phone numbers with third parties, and riders are not allowed to contact drivers outside of the Uber app.

Consequences of Violating the Policy

Violating Uber’s policy on driver and rider communication can result in serious consequences. Drivers who share rider phone numbers may be deactivated from the platform. Riders who contact drivers outside the Uber app may be reported to Uber’s safety team.

Alternatives to Phone Numbers

Uber provides several alternatives to phone numbers for riders and drivers to communicate. These alternatives include:

• In-app messaging: Riders and drivers can send text messages through the Uber app before, during, and after the trip.
• VoIP calling: Riders and drivers can make phone calls through the Uber app using VoIP (Voice over Internet Protocol) technology.
• Anonymous contact options: Uber offers anonymous contact options, such as the “Call Anonymously” feature, which allows riders to call drivers without revealing their phone numbers.

By adhering to Uber’s policy on driver and rider communication, both parties can help ensure their privacy and safety during and after trips.