Do Lyft drivers see what you rate them?

Do Lyft Drivers See What You Rate Them?

As a Lyft passenger, you have the option to rate your driver after each ride. But do drivers see what you rate them?

The answer is: no. Lyft driver ratings are anonymous. This means that drivers cannot see the specific ratings that passengers give them.

Lyft does this to protect the privacy of both drivers and passengers. They want to ensure that drivers feel comfortable providing a safe and reliable service without fear of retaliation from passengers.

However, there is one exception to this rule. If a passenger rates a driver one star, the driver will be notified. This is done so that Lyft can investigate the incident and take appropriate action, if necessary.

How to Adjust a Rating or Offer Feedback

If you would like to adjust a rating or offer feedback to a driver, you can do so even after the initial two-hour window. To do this, simply access your ride details in Ride History.

From there, you can:

• Change your rating
• Leave a comment
• Report a problem

Your feedback is important to Lyft. It helps them to improve the quality of their service and ensure that all passengers have a safe and positive experience.