How long does it take to get a response from IRCC?

Response Time from Immigration, Refugees and Citizenship Canada (IRCC)

Under Canada's Access to Information Act, the Immigration, Refugees and Citizenship Canada (IRCC) aims to respond to formal access to information requests within 30 days. However, it's important to note that this timeframe may vary depending on the complexity and volume of requests received.

For complex or extensive requests that require additional processing, IRCC may extend the response time. In such cases, the requester will be notified of the extended timeframe and provided with reasons for the delay.

To ensure a timely response, it's recommended to provide clear and specific details in your request. This includes identifying the type of records you're seeking, the timeframe of interest, and any relevant keywords or identifying information.

If you do not receive a response from IRCC within the expected timeframe, you can follow up with the department using the contact information provided in your request. Additionally, you have the option to file a complaint with the Office of the Information Commissioner if you believe that IRCC has not handled your request appropriately.

It's important to be aware that IRCC may charge fees for processing access to information requests. These fees cover the department's administrative costs associated with searching for, copying, and providing the requested records.