Can customers see your face on Uber Eats?

Uber Eats Driver Profile Picture Visibility

Uber Eats users can briefly view a delivery driver’s profile picture before the order pickup. This feature is designed to facilitate identification of the driver prior to the order’s arrival.

The profile picture is available for viewing only during the initial driver assignment phase. Once the order is assigned, the profile picture becomes unavailable to the customer. This ensures that the delivery process proceeds smoothly without any potential distractions or concerns.

The purpose of displaying the profile picture is to provide an extra layer of security and accountability. Customers can verify the identity of the driver and feel more confident in the order delivery. It also allows customers to differentiate between multiple delivery drivers in cases where multiple orders are being delivered to a single address.

However, once the delivery is underway, the profile picture is hidden to maintain privacy and minimize potential distractions. This ensures that both the customer and the driver can focus on the safe and efficient completion of the order.

In summary, Uber Eats customers can briefly view a delivery driver’s profile picture before the order pickup, which serves as a tool for identification and security. After the order is underway, the profile picture becomes unavailable to ensure privacy and smooth delivery.