How do I add a person to ADT control?

Adding Users to Your ADT Control System: A Step-by-Step Guide

Managing your home security shouldn’t be a solo act. ADT Control allows you to share access with trusted family members, roommates, or even house sitters, providing them with peace of mind and you with added flexibility. Adding a new user is straightforward, requiring only a few simple steps through your online ADT Control panel.

Here’s how to grant access to your ADT security system:

1. Access Your ADT Control Panel:

Begin by visiting the ADT Control website at www.control.adt.com. This is your central hub for managing all aspects of your security system.

2. Secure Login:

Log in using your registered username and password. Remember, security is paramount; ensure you’re using a secure network connection. If you’ve forgotten your login credentials, use the “Forgot Password” option to reset them. ADT will guide you through this process.

3. Navigate to User Management:

Once logged in, you’ll see a menu – typically located on the left-hand side of the screen. Look for a section labeled “User Management,” “Manage Users,” or something similar. The exact wording may vary slightly depending on your ADT system version, but the functionality remains consistent. Click on this option to proceed.

4. Add a New User:

You’ll now be presented with a screen to manage existing users and add new ones. Look for a button or link that says “Add User,” “Add New User,” or a similar prompt. Clicking this will open a form requiring specific information for the new user.

5. Complete the User Information:

This form will request details for the new user, including:

• Name: Enter the full name of the person you’re adding.
• Email Address: Provide a valid email address. This is crucial as ADT will send a confirmation and password reset instructions to this address.
• Phone Number: (Optional, but recommended) Adding a phone number allows for additional communication from ADT.
• Role/Permissions: (If applicable) Some systems allow you to assign different levels of access. For example, you might grant a house sitter viewing access but not control over system settings. Carefully review these options before proceeding.

6. Save and Confirm:

Once you’ve completed the form, carefully review the information to ensure accuracy. Then, click the “Save,” “Add User,” or equivalent button to finalize the process. The new user will receive an email notification with instructions on how to access the system.

Important Considerations:

• Password Security: Encourage the new user to create a strong and unique password for their ADT Control account.
• Regular Review: Periodically review your user list and remove access for anyone who is no longer authorized.
• Contact ADT Support: If you encounter any difficulties during this process, don’t hesitate to contact ADT customer support for assistance.

By following these steps, you can easily share control of your ADT system with trusted individuals, offering them security and convenience while maintaining control over your home security. Remember to always prioritize secure login practices and regularly review user access for enhanced security.

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