How to verify a selfie on Grab?

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Grab requires all users to verify their identity with a selfie. This simple process is now streamlined for a smooth and secure experience.
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How to Seamlessly Verify Your Identity with a Selfie on Grab

Grab, the Southeast Asian superapp, has implemented a mandatory selfie verification process for all users to enhance security and prevent fraudulent activity. Verifying your identity with a selfie is a quick and straightforward process that ensures your account remains secure.

Steps for Selfie Verification:

  1. Open Grab App: Launch the Grab app on your smartphone.

  2. Navigate to Account Settings: Click on the profile icon in the top left corner of the screen to access your account settings.

  3. Locate Verification Option: Scroll down and select “Verification.”

  4. Initiate Selfie Verification: Click on the “Start Verification” button under the selfie option.

  5. Follow On-Screen Instructions: Position your face within the frame and follow the on-screen instructions to capture a clear selfie.

  6. Confirm and Submit: Once you’re satisfied with the selfie, click on “Confirm” and submit it for verification.

Tips for a Successful Verification:

  • Ensure good lighting and a clear background for a proper facial recognition.
  • Remove any accessories covering your face, such as hats or sunglasses.
  • Look directly at the camera and keep your head centered.
  • Avoid excessive facial expressions or movements.

After submitting your selfie, Grab will review and verify your identity. The verification process typically takes a few minutes to complete. You will receive a notification once your verification is complete.

By verifying your identity with a selfie, you not only enhance the security of your Grab account but also contribute to building a safer and more reliable platform for all users.