Is GrabPay being discontinued?

GrabPay Card Discontinuation: Key Points

Grab, the leading Southeast Asian ride-hailing and food delivery service, has announced the discontinuation of its GrabPay Card. This move is part of the company’s strategic decision to consolidate its financial services offerings.

Discontinuation Timeline:

• April 1, 2024: Halt of new card applications
• June 1, 2024: Cessation of all card usage, both digital and physical

Reasons for Discontinuation:

Grab has stated that the discontinuation of the GrabPay Card is part of its efforts to streamline its financial services. The company aims to focus on its core products and services, such as ride-hailing, food delivery, and payments through the Grab app.

Impact on Users:

• Existing cardholders can continue to use their cards until June 1, 2024.
• Any balance on cards will be automatically transferred to the Grab app wallet after June 1, 2024.
• Customers who have applied for a card but not yet received it will not be issued the card.

Alternative Payment Options:

Grab recommends that users switch to its other payment options, such as:

• GrabPay Wallet: Integrated into the Grab app, allowing users to make payments for services offered by Grab and partner merchants.
• GrabPayLater: A postpaid service that allows users to pay for purchases later, without the need for a credit card.

Conclusion:

The discontinuation of the GrabPay Card is a significant step for Grab as it focuses on its core business. While existing cardholders will be affected, Grab has provided ample notice and alternative payment options to ensure a smooth transition. The company remains committed to providing convenient and secure financial services to its users.