What apps does Vietnam use to chat?

Zalo: The Dominant Messaging App in Vietnam

In the vibrant digital landscape of Vietnam, one app reigns supreme in the realm of messaging: Zalo. With an astounding 87% user base in 2022, Zalo has become an indispensable communication tool for Vietnamese people. This dominance underscores its deep cultural integration and its ability to cater to the unique needs of the Vietnamese population.

While Facebook Messenger and Instagram have made inroads in Vietnam, Zalo remains far ahead in popularity. This disparity can be attributed to several factors. Firstly, Zalo has a strong local presence, having been developed by the Vietnamese company VNG Corporation. This gives it an inherent advantage in understanding and meeting the needs of Vietnamese users.

Moreover, Zalo offers a comprehensive suite of features that cater to the diverse communication needs of Vietnamese users. These features include free text messaging, voice and video calling, and group chats. Zalo also supports payments, making it convenient for users to send and receive money seamlessly.

Another key factor behind Zalo’s dominance is its focus on cultural integration. The app features Vietnamese language support, localized content, and integrations with popular Vietnamese services. This makes it an intuitive and culturally relevant platform for Vietnamese users to connect with each other.

In conclusion, Zalo’s dominance in the Vietnamese messaging market is a testament to its strong cultural integration and comprehensive feature set. As Vietnamese society continues to embrace digital communication, Zalo is well-positioned to remain the preferred messaging app of choice for the majority of the population.