What can Uber drivers see about me?

What Personal Information Can Uber Drivers See About Riders?

When using Uber, riders may wonder about the extent of personal information that drivers can access. Understanding this is crucial for maintaining privacy and ensuring a comfortable experience for both parties.

Visible Information for Drivers:

To ensure a seamless pickup and drop-off process, Uber drivers are provided with limited personal information about riders. This information includes:

• First Name: Drivers can view the first name of the rider associated with the ride request.
• Verified Rider Badge: If a rider has completed Uber’s verification process, drivers will see a verified rider badge next to their name.
• Pickup/Drop-off Locations: Drivers can view the pickup and drop-off locations entered by the rider. This information helps them plan the route and navigate to the correct destination.

Obscured Personal Information:

Apart from the visible information mentioned above, Uber takes measures to protect riders’ privacy by obscuring other personal data. This includes:

• Phone Number: Uber hides riders’ phone numbers from drivers. Both parties can communicate through the Uber app’s messaging feature instead.
• Last Name: Drivers cannot view the last names of riders.
• Email Address: Riders’ email addresses are not shared with drivers.
• Payment Information: Uber handles payment processing securely and does not disclose financial information to drivers.

Additional Security Measures:

In addition to obscuring personal information, Uber has implemented several security measures to safeguard rider privacy:

• Verified Driver Profiles: Drivers must undergo background checks and provide proof of identity before being approved to drive for Uber.
• Anonymous Phone Numbers: Uber provides drivers with anonymous phone numbers to call riders if necessary, further protecting riders’ privacy.
• Privacy Center: Uber’s Privacy Center provides comprehensive information on the company’s data collection and usage practices. Riders are encouraged to consult this resource for more details.

Conclusion:

Uber drivers are provided with limited personal information about riders to facilitate pickups and drop-offs. This includes the rider’s first name, verified rider badge, and pickup/drop-off locations. However, sensitive personal data such as phone numbers, last names, email addresses, and payment information remain obscured for the privacy and security of riders.