Why am I not getting emails from IRCC?

Why Aren’t I Receiving Emails from IRCC?

Applying for immigration to Canada can be a complex process, and keeping track of communications from the Immigration, Refugees and Citizenship Canada (IRCC) is crucial. If you’ve submitted an application and haven’t received any emails, the first step is to troubleshoot the issue on your end.

A common reason for missing IRCC emails is their inadvertent placement in your junk or spam folder. Many email providers have increasingly sophisticated spam filters, which can sometimes misclassify legitimate communications as unwanted. Therefore, a diligent check of these folders is the first port of call. Carefully review these folders, looking for any correspondence from IRCC.

If you’ve checked your junk/spam folders and still haven’t found any emails, there’s another critical step. While IRCC generally aims for prompt communication, delays can occur. If you haven’t received a confirmation email with an application number within 72 hours of application submission, it’s essential to complete the web form found on the IRCC website. This form will help IRCC locate your application and rectify any potential issues in their internal systems.

This web form often allows you to update your contact information, confirm receipt, or seek clarification on the status of your application. It’s crucial to note that this web form is the official method for addressing potential email delivery issues and should be seen as a secondary measure for checking the status of your application in the absence of the standard confirmation email.

In summary, while technical difficulties can arise with email delivery, a proactive approach involving a careful check of your junk/spam folders and use of the IRCC’s web form for confirmation can effectively resolve any communication gaps during your immigration application process.