Are you supposed to tip stop and shop pickup?

The Stop & Shop Pickup Tip Conundrum: To Tip or Not to Tip?

The convenience of grocery pickup services like Stop & Shop’s ClickList is undeniable. But the question of tipping often leaves shoppers feeling unsure. Should you tip the person who gathers your groceries? The answer, according to Stop & Shop’s policy, is a clear no.

Stop & Shop explicitly prohibits its employees from accepting tips for assembling and preparing online grocery orders for pickup. This policy extends to those who handle the selection and bagging of your items at the store. While your appreciation might be genuine, and you might be inclined to offer a gratuity, it’s against company regulations for them to accept it. Think of it as built into the service cost, already factored into your overall bill.

This contrasts sharply with the practice surrounding grocery delivery services. Tipping delivery drivers is entirely optional but highly encouraged. These drivers are providing a direct service beyond the store’s core operations; they’re bringing your groceries directly to your door, often dealing with traffic, weather, and the physical demands of carrying heavy bags. Their compensation often relies heavily on tips, making them a more appropriate recipient of gratuities compared to in-store pickup staff.

So, what should you do? When you pick up your Stop & Shop order, leave your cash or card at home – no tip is necessary or expected for the in-store employees who fulfilled your order. Focus your generosity on the delivery drivers who go the extra mile to bring your groceries to your doorstep. This distinction helps maintain fairness and clarifies the roles played by different members of the Stop & Shop team. Remember, showing your appreciation through positive feedback and reviews can also be a valuable gesture.