Can I book Grab on behalf of someone else?

Booking Grab Rides for Others: Made Easy with Family Account

Grab, the ride-hailing giant, offers a convenient feature called “Book-on-Behalf-Of-Family” that empowers users to book rides for their loved ones. This feature streamlines the process and ensures a seamless ride experience for all.

Creating a Grab Family Account

To access the “Book-on-Behalf-Of-Family” feature, you must first create a Grab Family Account. Here’s how:

1. Open the Grab app on your smartphone.
2. Tap on your profile icon located in the top-left corner.
3. Select “Family” from the menu options.
4. Click on “Create Family Account” and follow the on-screen instructions.

As the Family Account Admin, you will have the authority to designate other family members as users of the “Book-on-Behalf-Of-Family” feature.

Designating Family Members

Once your Grab Family Account is established, you can add family members and assign them roles:

1. Tap on the “Manage Family” option within the “Family” section of the app.
2. Enter the phone number or email address of the family member you wish to add.
3. Select their role as a “Booker” or “Rider.”

Booking Rides on Behalf of Others

To book a ride on behalf of a designated family member, follow these steps:

1. Open the Grab app and tap on “Book a Ride.”
2. Select “Book for Family” from the top bar.
3. Choose the family member you wish to book for.
4. Enter the pick-up and drop-off locations, along with any additional ride preferences.
5. Confirm the booking and track the ride in real-time.

Smooth Ride Experience

For a seamless ride experience, ensure that all family members involved have enabled push notifications on their Grab apps. This allows them to receive instant updates on the ride, including the driver’s estimated arrival time and ride status.

Benefits of Using the Grab Family Account

The Grab Family Account offers several advantages:

• Convenience: Book rides for loved ones without having them present.
• Safety: Ensure the safety and well-being of family members, especially when they are alone.
• Flexibility: Designate different family members as bookers or riders based on their availability and preferences.