Can I deactivate Shopee Pay later?

Can I Deactivate Shopee PayLater?

Shopee PayLater is a convenient way to pay for purchases on Shopee, with the flexibility to pay later in installments. However, there may be times when you wish to deactivate this feature. Here’s how you can do it:

Eligibility Criteria:

Before requesting deactivation, you must meet the following criteria:

• Your PayLater balance should be zero.
• You have no outstanding payments or overdue balances.
• Your PayLater account is not under any restrictions or investigations.

Request Deactivation:

To submit a deactivation request, you can use the following methods:

• Shopee Customer Service: Contact Shopee customer service through live chat, email, or phone call. Provide them with your request, including your Shopee username and PayLater account information.
• Shopee Help Center: Visit the Shopee Help Center, search for “PayLater,” and select the “Deactivate My PayLater” option. Follow the instructions to submit your request.

Processing Time:

Once your request is submitted, it will be processed within 5-7 business days. Shopee will notify you via email or SMS once the deactivation is complete.

Important Notes:

• Once deactivated, you will not be able to reactivate PayLater immediately.
• Deactivation does not cancel any outstanding balances. You must still pay off any existing debt before your account can be fully closed.
• If you have any disputes or concerns regarding your PayLater account, it is recommended to resolve them before proceeding with deactivation.

In conclusion, deactivating Shopee PayLater is possible by fulfilling the eligibility criteria and submitting a request through the designated contact methods. However, it is important to note that deactivation does not cancel outstanding balances and may take a few business days to process.