Can you re-rate an Uber driver?

Changing Your Mind? How to Adjust Your Uber Driver Rating

We’ve all been there. You hastily tap a star rating after a ride, only to later realize it didn’t quite reflect your true experience. Maybe you were distracted, rushed, or simply hadn’t fully processed the details of your trip. Fortunately, Uber offers a degree of flexibility: you can actually adjust your driver’s star rating after the initial assessment.

This handy feature allows you to provide a more accurate reflection of your ride. Whether you initially underrated a fantastic driver who went above and beyond or need to correct an overly harsh judgment made in haste, Uber provides a straightforward method for making changes.

How to Re-rate Your Uber Driver:

The process is simple and conveniently integrated into your post-trip communications. After completing your ride, you’ll receive an email containing your trip receipt. This receipt includes a prompt to rate your driver, and it’s this same email that provides the avenue for adjustment.

Look for buttons or links that say “Rate” or “Tip.” Clicking either will take you to your Uber account online where you can review your existing rating and modify it as needed. Simply select the new star rating that accurately reflects your overall experience.

Important Considerations:

• Time Sensitivity: While Uber allows for rating adjustments, there’s no official timeframe specified. It’s best to make any changes as soon as you realize you need to, to ensure a smoother process.
• Canceled Trips: Unfortunately, this rating adjustment feature isn’t available for canceled trips. If your trip was canceled, your initial rating (or lack thereof) will remain unchanged.
• Accuracy is Key: Remember that your rating directly impacts the driver’s livelihood and performance metrics. Take a moment to thoughtfully consider your experience before submitting your final assessment. Avoid making changes based on fleeting emotions; focus on the objective aspects of the service.

In short, Uber’s system for adjusting driver ratings offers a welcome opportunity for fairness and accuracy. Use this feature responsibly to ensure that drivers receive the feedback they deserve, reflecting the reality of their service. By taking a few extra seconds to review and revise your rating when necessary, you contribute to a fairer and more efficient ride-sharing experience for everyone.