Can you see who reviewed you on Uber?

Uber Reveals Rider Ratings: Now You Can See How You’re Rated

For years, Uber drivers have been privy to their rider ratings, a crucial metric impacting their earnings and opportunities. However, the mystery surrounding who exactly gave them those ratings remained a closely guarded secret. That secret is out. Uber has launched a new Privacy Center within its driver app, finally giving drivers direct access to their average rider rating.

This significant update, rolled out today, allows drivers to see their overall performance score from past rides. While the specific ratings from individual trips remain undisclosed to protect rider privacy, the average rating provides valuable feedback. Drivers can use this information to identify areas for improvement and potentially boost their income by focusing on aspects that contribute to higher scores.

The move represents a considerable shift in Uber’s transparency policy. Previously, accessing even a general sense of performance required navigating convoluted support channels or relying on indirect clues. The new Privacy Center aims to simplify this process, empowering drivers with greater control over their professional profile within the platform.

Beyond the rating itself, the enhanced Privacy Center also offers drivers more control over their data and privacy settings, solidifying Uber’s commitment to transparency and driver well-being. This centralized location simplifies access to important information, including data download options and preferences regarding how Uber uses and shares driver information.

This development is likely to be met with positive reception from the driver community. Knowing their average rating allows for self-assessment and proactive improvements to their service. The availability of this information fosters a more equitable and communicative environment between drivers and the platform. However, it’s also crucial that Uber provides sufficient resources and support to help drivers interpret their ratings and effectively address any negative feedback they may receive. The success of this initiative will depend not only on the transparency provided but also on the support offered to drivers to maximize the benefit of this new feature.

The introduction of the rider rating visibility feature is a positive step for driver empowerment and marks a potentially significant evolution in the driver-platform relationship. It remains to be seen how this increased transparency will impact the overall driver experience and the quality of service on the Uber platform.