Do I get my money back from a cancelled Uber?

Okay, so you’re wondering about getting your money back if your Uber gets cancelled, huh? It’s a super valid question, and honestly, it’s happened to the best of us!

Here’s the deal, and I’m just speaking from my own experience (and from frantic Googling in the past!). Usually, Uber isn’t super keen on giving refunds for cancellations. I mean, think about it, they gotta pay the drivers something for their time and effort, right?

But! There’s usually a small window of time, like a “oops, wrong address!” buffer, where you can cancel without getting charged. Like, I think it’s around two minutes for UberX, XL, Comfort, and even if you’re bringing your furry friend along in an Uber Pet. Two minutes isn’t a whole lot of time, I know. I remember one time I accidentally requested an Uber to the WRONG terminal at the airport (major facepalm moment!). Luckily, I caught it within that two-minute window, and no fee. Phew! Crisis averted!

So, yeah, generally, you’re not gonna get a refund for a cancelled Uber unless you cancel super quick, or the driver cancels on their end. It’s always worth checking your Uber app to see if you were charged a cancellation fee, though. And if you think there was some kind of error (like the driver was super late or something), you can definitely try contacting Uber support through the app. Never hurts to ask, right?