Do you get your reward night back if you cancel hotels com?

Keep Your Free Night: Understanding Hotels.com’s Cancellation Policy for Rewards

Hotels.com’s popular “free night” rewards program offers a significant incentive for frequent travelers. But what happens to that hard-earned free night if your plans change and you need to cancel your booking? The good news is: you likely won’t lose it.

Hotels.com’s free night reward system offers a degree of flexibility that many travelers appreciate. Provided you cancel your reservation within the terms and conditions specified by the hotel and within Hotels.com’s own cancellation policy, your free night reward will be promptly returned to your account. This means you can confidently book your stay knowing that unforeseen circumstances won’t necessarily forfeit your reward.

It’s crucial to understand that the timing of your cancellation is key. The cancellation policy will vary depending on the specific hotel and the type of booking you made (e.g., flexible, non-refundable). Always check the details of your booking confirmation email and the hotel’s individual cancellation policy to understand the exact deadline for cancellation without penalty. Failing to cancel within this timeframe could result in the loss of your free night reward, as well as any other pre-paid costs associated with your reservation.

Furthermore, Hotels.com’s system allows for efficient management of your rewards. You’re not limited to using only one free night per booking. Depending on the number of nights you’ve accumulated and the availability of the hotel, you can actually use multiple free nights towards a single reservation – making it easier to plan longer trips or upscale your accommodation.

In short, while the specifics depend on your individual booking, Hotels.com generally prioritizes the flexibility of its rewards program. Cancellations made within the stipulated timeframe will typically result in the reinstatement of your free night credit, minimizing the disruption to your travel plans and allowing you to utilize your rewards when the time is right. Always double-check the cancellation policies before booking to avoid any unexpected surprises and to maximize your rewards.