Does DHL make a second delivery attempt?

Missed Your DHL Package? Here’s What to Expect

DHL, a leading global logistics company, understands the importance of delivering your packages promptly and efficiently. In the event that a delivery attempt is unsuccessful, DHL typically makes a second attempt to ensure that you receive your shipment.

First Delivery Attempt

The first delivery attempt is made on the scheduled delivery date. DHL drivers will attempt to deliver your package to the address provided. If the recipient is not present to receive the package, the driver may leave a notification card or attempt to contact the recipient via phone or email to schedule a redelivery.

Second Delivery Attempt

If the first delivery attempt is unsuccessful, DHL will typically make a second delivery attempt the next business day. This gives the recipient a second chance to receive their package. DHL drivers will follow the same protocol as the first attempt, leaving a notification card or contacting the recipient to schedule a convenient time for redelivery.

In some cases, DHL may attempt multiple delivery attempts before returning the package to the sender. This is especially true for packages that require a signature upon delivery.

Additional Delivery Options

If you are unable to be present at the delivery address during the scheduled delivery windows, you can request alternative delivery options from DHL. These options may include:

• Rescheduling the delivery to a more convenient time
• Authorizing a neighbor or friend to receive the package on your behalf
• Picking up the package from a nearby DHL service point

Contacting DHL

If you have any questions or concerns regarding a missed delivery, you can contact DHL directly. Customer service representatives are available to assist you with tracking your package, scheduling a redelivery, or providing additional information.

Conclusion

DHL is committed to providing reliable and efficient delivery services. By making multiple delivery attempts and offering alternative delivery options, DHL ensures that customers have a second chance to receive their packages and minimize inconvenience.