How do I cancel TrainerRoad subscription?

Ditching the Watts: How to Cancel Your TrainerRoad Subscription

TrainerRoad offers a fantastic platform for cyclists looking to improve their performance, but life changes, priorities shift, and sometimes it’s time to say goodbye. Cancelling your TrainerRoad subscription is easier than you might think, but the process differs slightly depending on how you initially signed up. Here’s a clear guide to help you navigate the cancellation process:

Method 1: Cancelling a Website Subscription

If you subscribed to TrainerRoad directly through their website, this is the simplest method. Follow these steps:

1. Log in: Access your TrainerRoad account by visiting the TrainerRoad website and logging in with your email address and password.

2. Navigate to Account Settings: Look for a section labelled “Account,” “Settings,” “Profile,” or something similar. The exact location may vary slightly depending on website updates, but it’s usually found in a user menu (often represented by an icon of your profile picture or initials).

3. Find Subscription Management: Once in your account settings, you should find a section dedicated to your subscription. It might be called “Subscription,” “Billing,” “Payments,” or a similar term. Click on it.

4. Cancel Your Subscription: This section will clearly display your current subscription details and offer an option to cancel. Look for buttons or links such as “Cancel Subscription,” “Unsubscribe,” or “Manage Subscription.” Click on this option.

5. Confirm Cancellation: TrainerRoad may ask you to confirm your cancellation. They might also offer reasons for cancelling; providing feedback is helpful for them, but not mandatory. Once you’ve confirmed, your subscription will be cancelled at the end of your current billing cycle.

Method 2: Cancelling an App Store Subscription (iOS)

If you subscribed to TrainerRoad through the Apple App Store, you’ll need to manage your subscription through Apple’s system:

1. Open the App Store: Launch the App Store application on your iOS device.

2. Access Your Account: Tap your profile icon in the top right corner.

3. Manage Subscriptions: Scroll down and tap “Subscriptions.”

4. Find TrainerRoad: Locate your TrainerRoad subscription in the list.

5. Cancel Subscription: Tap on the TrainerRoad subscription and you’ll see an option to cancel. Confirm your cancellation. Your subscription will end at the conclusion of the current billing period.

Important Considerations:

• Cancellation Timing: Remember that cancelling your subscription does not immediately stop your access. You’ll retain access until the end of your current billing cycle.

• Refunds: TrainerRoad’s refund policy is outlined in their terms of service. Review their policy before initiating a cancellation if you’re seeking a refund.

• Contact Support: If you encounter any difficulties cancelling your subscription, don’t hesitate to contact TrainerRoad’s customer support. They are generally responsive and can assist you with the process.

By following these steps, you can efficiently and effectively cancel your TrainerRoad subscription, allowing you to move on to your next adventure – whether it’s finding a new training platform or simply taking a break from structured workouts.

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