How do I Delete my old ShopeePay account?
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Deleting your ShopeePay account is straightforward. Tap the Me tab, then the Settings gear. Choose Request Account Deletion and confirm.
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How to Delete Your ShopeePay Account
ShopeePay is a convenient payment method for the popular Shopee e-commerce platform. However, if you no longer wish to use your ShopeePay account, deleting it is a simple process.
Step-by-Step Guide:
- Open the Shopee App: Access the Shopee mobile app on your device and log in to your account.
- Navigate to the Me Tab: Tap the "Me" icon located at the bottom right-hand corner of the app.
- Access Settings: Click on the "Settings" gear icon in the top right-hand corner.
- Select Request Account Deletion: Scroll down to "Account and Security" and choose "Request Account Deletion."
- Confirm Deletion: You will be asked to confirm your decision to delete your account. Tap on "Delete Account" to complete the process.
Important Notes:
- Deleting your ShopeePay account will also delete your Shopee profile.
- You will lose all your Shopee data, including orders, messages, and credits.
- Refunds for any canceled orders will be credited to your original payment method (e.g., credit card or bank account).
- You will not be able to reactivate your account once it has been deleted.
Additional Tips:
- Before deleting your account, make sure to withdraw any remaining balance from your ShopeePay wallet.
- Consider transferring any unused Shopee vouchers to another account before deleting your own.
- If you have difficulty deleting your account, contact Shopee customer support for assistance.
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