How do I find a lost e-transfer?

How to Find a Lost e-Transfer

Interac e-Transfers are a convenient way to send and receive money electronically. However, if you lose an e-Transfer, it can be frustrating to know how to retrieve it. Here are the steps on how to find a lost e-Transfer:

1. Log in to your online banking account: The first step is to log in to your online banking account. You can usually do this by going to the website of your bank and entering your login credentials.

2. Navigate to your payment history: Once you are logged in, you need to navigate to your payment history. This is usually found under your account summary.

3. Locate the missing transfer: Once you have found your payment history, you need to locate the missing transfer. This can be done by searching for the date or amount of the transfer.

4. Initiate the reclaim process: Once you have found the missing transfer, you need to initiate the reclaim process. This can usually be done by clicking on the “Reclaim” button.

5. Your funds should be returned shortly: Once you have initiated the reclaim process, your funds should be returned to your account shortly.

If you are unable to find your lost e-Transfer using the steps above, you can contact your bank for assistance. They will be able to help you track down the transfer and retrieve your funds.