How do I follow up on my passport status?

Is Your Passport Ready for Take-Off? How to Check Your Application Status

Planning an international trip is exciting, but the waiting game for your passport can be nerve-wracking. You’ve submitted your application, dreamt of far-off lands, and now you’re wondering: where is it? Fortunately, checking the status of your passport application is a relatively straightforward process. This article will guide you through the best way to get updates and put your mind at ease.

While an online status checker can sometimes provide information, the most reliable and direct method for inquiring about your passport’s progress is to contact the National Passport Information Center. Here’s what you need to know to reach them:

The National Passport Information Center: Your Direct Line

The National Passport Information Center is the official resource for all things passport-related. Their representatives are trained to answer your questions and provide updates on the status of your application. Here’s how to reach them:

• Phone Number: 1-877-487-2778
• For TDD/TTY Users: 1-888-874-7793

When to Call:

The National Passport Information Center is available during the following hours (Eastern Time):

• Monday to Friday: 7:00 AM to 10:00 PM
• Saturday: 10:00 AM to 3:00 PM
• Sunday: Closed

Keep these hours in mind when planning your call to avoid unnecessary waiting.

What to Have Ready Before You Call:

To expedite the process and allow the representative to quickly access your information, be sure to have the following details readily available:

• Your full name (as it appears on your application)
• Date of birth
• Place of birth
• The date you submitted your application
• Your application locator number (this is the 13-digit number you received after submitting your application – it typically starts with a letter followed by numbers).

Having this information at hand will help the representative locate your application quickly and efficiently.

What to Expect During the Call:

When you call, you will likely be prompted to navigate an automated system. Be patient and follow the instructions carefully. You may be placed on hold while waiting for a representative. Once connected, clearly state that you are calling to inquire about the status of your passport application. Provide the representative with the information you prepared beforehand.

The representative will then be able to access your application information and provide you with an update on its progress. They may be able to tell you:

• If your application has been received
• If it is currently being processed
• If any further information or documentation is required
• If your passport has been printed and mailed
• The estimated delivery date

Important Considerations:

• Allow Sufficient Time: It’s crucial to remember that passport processing times can vary depending on demand. Check the current processing times on the U.S. Department of State’s website before calling. Calling before the recommended processing time has elapsed may not yield helpful information.
• Be Polite and Patient: The representatives at the National Passport Information Center are working hard to assist numerous applicants. Be polite and respectful, and they will be more likely to provide you with the best possible service.
• Keep Records: After speaking with a representative, make a note of the date, time, and the representative’s name. This information can be helpful if you need to follow up again in the future.

By following these steps, you can effectively check the status of your passport application and stay informed throughout the process. With a little patience and preparation, you’ll be one step closer to realizing your international travel dreams!