How do I temporarily deactivate Shopee?

How to Temporarily Deactivate Shopee Account

Shopee is one of the most popular e-commerce platforms in Southeast Asia, offering a wide range of products from electronics to fashion. However, if you need to take a break from shopping or selling on Shopee, you may want to temporarily deactivate your account.

Steps to Temporarily Deactivate Shopee Account

Unlike some other e-commerce platforms, Shopee does not offer a self-service option for account deactivation. To temporarily disable access to your account, you will need to contact Shopee’s customer support team.

There are three ways to reach Shopee’s customer support:

• Help Center: Go to the Shopee Help Center website and submit a ticket.
• Live Chat: Click on the “Live Chat” button on the Shopee website or app.
• Email: Send an email to [email protected].

Information You Will Need to Provide

When you contact Shopee’s customer support team, you will need to provide the following information:

• Your Shopee username
• Your registered email address
• The reason for deactivation (optional)

Deactivation Process

Once you have provided the necessary information, a customer support representative will guide you through the deactivation process. They will verify your identity and ask you to confirm that you want to deactivate your account.

The deactivation process usually takes a few hours to complete. Once your account is deactivated, you will not be able to access it or make any purchases. However, your account data will be preserved, and you can reactivate it at any time.

Reactivating Your Shopee Account

To reactivate your Shopee account, simply contact customer support again and request reactivation. They will ask you to verify your identity and then reactivate your account.

Important Notes

• Deactivating your Shopee account will not cancel any existing orders.
• You will not be able to access your account or make any purchases while your account is deactivated.
• Deactivating your account does not delete your account data.
• You can reactivate your account at any time by contacting customer support.