How do I transfer Citi points to another person?

Sharing the Wealth: How to Transfer Your Citi ThankYou Points

Citi ThankYou® Rewards points can be a powerful tool for travel, merchandise, and experiences. But what happens when you have more points than you can use, or you want to contribute to someone else’s dream vacation? Fortunately, Citi makes it relatively straightforward to share your hard-earned points with friends and family. This guide walks you through the process of transferring your Citi ThankYou Points.

Before You Begin: Key Requirements

Before you even think about transferring points, ensure you and your recipient meet these crucial criteria:

• Both accounts must be enrolled in the Citi ThankYou Rewards program. This is non-negotiable. If either of you hasn’t signed up, you’ll need to do so before proceeding. You can usually do this through your respective Citi online accounts or by contacting Citi customer service.
• Access to online accounts: The entire transfer process happens online. Both you and the recipient will need access to their respective Citi ThankYou Rewards accounts.

Step-by-Step Guide to Transferring Citi ThankYou Points

1. Log in to your Citi ThankYou Rewards account: Navigate to the Citi ThankYou Rewards website and log in using your online banking credentials.

2. Locate the Points Sharing feature: The exact location of the points sharing feature may vary slightly depending on the design of your online account. However, it’s typically found within your account summary or under a section labelled “Points,” “Rewards,” or “Manage Rewards.” Look for a link or option explicitly mentioning “Points Sharing,” “Transfer Points,” or something similar.

3. Enter the recipient’s information: You’ll be prompted to enter the details of the person you wish to share your points with. This usually involves their Citi ThankYou Rewards account number or their full name and the last four digits of their Citi ThankYou account number. Double-check this information meticulously to avoid errors. Incorrect information will prevent the transfer from being completed.

4. Specify the number of points to transfer: Indicate the precise number of points you want to transfer. Remember to keep in mind any minimum or maximum transfer limits that may be in place. Citi may impose restrictions on the number of points you can transfer in a single transaction or within a specific timeframe.

5. Review and confirm the transfer: Before finalizing the transfer, carefully review all the details, including the recipient’s information and the number of points being transferred. Once you’re certain everything is correct, confirm the transfer.

6. Recipient confirmation (if applicable): In some cases, the recipient might need to accept the points transfer. Keep this in mind and communicate with the recipient beforehand to ensure a smooth process. You may want to inform them of the pending transfer, so they don’t inadvertently reject the points.

Important Considerations:

• Transfer limits: Citi may have limits on the number of points that can be transferred per day, month, or year. Check the terms and conditions of your ThankYou Rewards program for details.
• Transfer fees: Currently, Citi does not charge a fee for transferring points. However, this could change in the future, so always confirm the current policy before initiating a transfer.
• Communication is key: Before initiating the transfer, ensure you have communicated with the recipient to confirm they are aware of and expect the transfer. This avoids potential confusion or rejection on their end.

By following these steps, you can seamlessly share your Citi ThankYou Points and help your loved ones enjoy the benefits of this rewards program. Remember to always refer to the official Citi ThankYou Rewards website for the most up-to-date information and policies.

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