How do I turn off Square surcharge?
Disabling Square's Automated Surcharge Feature
Square's surcharge feature allows businesses to pass on the cost of credit card processing fees to their customers. While this can be a helpful way to offset the costs of accepting credit cards, it can also be inconvenient for customers and may discourage them from making purchases.
If you want to disable Square's automated surcharge feature, you can do so by following these steps:
- Log in to your Square online dashboard.
- Click on "Account & Settings."
- Click on "Service Charges."
- Toggle the "Automatically add service charge to all Square Online transactions" setting to "Off."
Once you have disabled the automated surcharge feature, customers will no longer be charged a surcharge when they make purchases through your Square online store. You can still manually add a surcharge to individual transactions, if desired.
Here are some additional things to keep in mind about disabling Square's automated surcharge feature:
- If you have any existing surcharges set up, they will still be applied to transactions until you remove them.
- Disabling the automated surcharge feature will not affect any surcharges that you have already applied to transactions.
- You can always re-enable the automated surcharge feature at a later date, if desired.
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