How do you tell if an e-transfer has been accepted?

How to Determine the Status of an E-Transfer

Interac e-Transfer is a convenient and secure way to send and receive money electronically. However, it's important to know how to check the status of an e-transfer to ensure it has been processed successfully.

Steps to Track an E-Transfer:

1. Access Your Account: Log into your online banking or mobile banking app.

2. Navigate to the Move Money Section: Locate the section dedicated to transferring money within your account interface.

3. Select Interac e-Transfer: Choose the option that pertains to Interac e-Transfer services.

4. View Transfer History: Under the Interac e-Transfer menu, select "Transfer History" to display a list of recent transactions.

5. Identify Pending Transactions: Review the list for any e-transfers that are currently in a pending status.

Pending Status:

If an e-transfer is marked as "pending," it means that the recipient has not yet accepted the transfer. The recipient typically receives an email or text message notification with instructions on how to accept the transfer.

Accepted Status:

Once the recipient has accepted the e-transfer, it will no longer appear in the pending transactions list. It will instead be displayed as "accepted" or "completed" in the transfer history.

Additional Tips:

• Check your email or text messages for notifications from Interac regarding e-transfer acceptances.
• If you do not see the e-transfer in your transfer history or if it remains in a pending status for an extended period, contact your bank or Interac directly for assistance.
• Always verify the recipient's email address or mobile phone number before initiating an e-transfer to avoid sending funds to the wrong person.