How early can I check in with Vietnam Airlines?

Vietnam Airlines Check-in: A Comprehensive Guide

As a valued customer of Vietnam Airlines, understanding the check-in process is crucial to ensure a smooth and hassle-free travel experience. This guide will provide comprehensive information on Vietnam Airlines check-in procedures, including timing, options, and essential details to streamline your journey.

1. Check-in Timings:

• Airport Check-in: Vietnam Airlines check-in counters typically open 2-3 hours prior to the scheduled departure time for domestic flights and 3 hours before for international flights. However, its important to note that these timings may vary depending on the specific airport and flight.

• Online Check-in: For added convenience, Vietnam Airlines offers online check-in services, allowing you to check in from the comfort of your home or office. Online check-in typically opens 24 hours before the scheduled departure time and closes 1 hour before departure.

2. Check-in Options:

• Airport Check-in: To check in at the airport, proceed to the designated Vietnam Airlines check-in counter. You will need to present your passport, visa (if applicable), and boarding pass confirmation. The check-in agent will verify your identity, weigh your baggage, and issue your boarding pass.

• Online Check-in: To check in online, visit the Vietnam Airlines website or mobile app and follow the instructions provided. You will need to enter your booking reference number or ticket number, along with your personal details. After checking in online, you can print your boarding pass at home or at the airport self-service kiosks.

• Mobile Check-in: Vietnam Airlines also offers mobile check-in services through its mobile app. The process is similar to online check-in, and you can retrieve your boarding pass on your mobile device.

3. Baggage Allowance and Check-in:

• Carry-on Baggage: Each passenger is permitted to bring one carry-on bag with a maximum weight of 7kg (15lbs) and dimensions of 56cm x 36cm x 23cm (22in x 14in x 9in).

• Checked Baggage: The checked baggage allowance varies depending on your ticket type, destination, and travel class. For domestic flights, the free checked baggage allowance is typically 20kg (44lbs) per passenger, while for international flights, it ranges from 23kg (50lbs) to 30kg (66lbs). Excess baggage charges may apply if you exceed the permitted weight or number of bags.

4. Important Notes:

• To avoid delays or missed flights, it is recommended to arrive at the airport well in advance of the check-in time, especially during peak travel periods.

• If you are checking in online or via the mobile app, ensure you have a stable internet connection and that your device is fully charged.

• If you encounter any issues during the check-in process, do not hesitate to approach a Vietnam Airlines representative at the airport or contact the airlines customer service for assistance.

By following these guidelines and adhering to the specified check-in timings, you can ensure a seamless and efficient check-in experience with Vietnam Airlines, allowing you to embark on your journey with peace of mind.