How long do you have to pick up a package from DHL?

DHL Package Pickup Timeframe

When a package is delivered to a DHL ServicePoint, it is held for a specific period before being returned to the sender. The duration of this holding period varies depending on the local regulations and policies of DHL.

General Holding Period

In most cases, DHL ServicePoint shipments are held for a period of ten (10) business days. This means that the recipient has up to ten business days from the date of delivery to pick up their package from the ServicePoint.

Exceptions and Variations

There may be exceptions to the general holding period in certain countries or regions. For example, in some areas, packages may be held for a shorter or longer period.

Consequences of Missed Pickup

If a package is not picked up within the specified holding period, it will be returned to the sender. The sender may then choose to have the package redelivered or arrange for alternative delivery options.

How to Pick Up a Package

To pick up a package from a DHL ServicePoint, the recipient will need to bring the following:

• A valid photo ID (e.g., passport, driver’s license)
• The shipment tracking number

The recipient may also be required to sign a proof of delivery form upon pickup.

Tracking Your Package

Recipients can track the status of their package using the DHL tracking number. This number can be found in the shipment confirmation email or on the DHL website. The tracking information will indicate the expected delivery date and the pickup location.

Conclusion

It is important for recipients to be aware of the holding period for DHL ServicePoint shipments. By picking up their packages within the specified timeframe, they can avoid having them returned to the sender and incurring any potential additional shipping costs.