How long does Grab hold payment?

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Grab pre-authorizes payments for up to 30 minutes. This prevents multiple holds on your card or wallet, ensuring a smooth transaction process.
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Grab Payment Hold Duration

Grab, a popular Southeast Asian ride-hailing and delivery service, employs a payment hold system to prevent excessive authorization charges on users’ accounts. This precautionary measure is designed to streamline transaction processes and enhance the user experience.

When a user makes a purchase using Grab, the payment is initially held for up to 30 minutes. This hold prevents multiple charges from being placed on the user’s card or wallet. The hold period allows Grab to verify the transaction and ensure that there are sufficient funds available for the payment.

During the hold period, the user’s account will reflect the authorized amount, but the funds will not be deducted. Once the transaction is confirmed and processed, the hold will be released, and the actual payment will be deducted from the user’s account.

The payment hold period of 30 minutes is a reasonable duration that allows Grab to ensure the security and reliability of its payment system. It prevents unauthorized charges and fraudulent transactions, providing peace of mind to users. By implementing this payment hold process, Grab demonstrates its commitment to providing a secure and seamless transaction experience for its users.