How many times will DHL attempt?

DHL Delivery Attempts: What Happens If You Miss Your Package?

DHL prioritizes successful delivery, understanding the importance of your shipments reaching their destination on time. Their commitment to this goal translates into a specific delivery attempt policy: DHL makes two delivery attempts.

This means that a DHL courier will visit your designated delivery address a first time. If they are unable to successfully deliver your package – perhaps due to you being absent, an incorrect address, or an inaccessible location – they will schedule a second attempt. This second attempt typically occurs within a short timeframe of the first, usually within the next business day or two, depending on your region and service selected.

What Happens After Two Unsuccessful Attempts?

If both delivery attempts are unsuccessful, DHL will not simply abandon your package. Instead, they will hold it securely at their local service center. This ensures the safety and integrity of your shipment until you can arrange for its delivery.

Next Steps After Missed Deliveries:

Once your package is held at the service center, you’ll need to take action to retrieve it. DHL will typically notify you via email or SMS, providing instructions on how to proceed. This usually involves contacting DHL directly to arrange:

• A redelivery: You can schedule a new delivery date and time that suits your availability.
• Pickup: You can visit the local service center yourself to collect your package during their operating hours. This often requires showing identification.
• Redirecting the delivery: You can provide a new address for delivery.
• Returning the package to sender: In some circumstances, you may choose to have the package returned to the sender.

Important Considerations:

• Accurate Address Information: Providing a complete and accurate delivery address is crucial to avoid missed deliveries. Ensure your address is correct and includes any necessary apartment numbers, building names, or access codes.
• Accessibility: Make sure the delivery location is easily accessible to the courier.
• Notification Preferences: Check your communication preferences with DHL to ensure you receive timely notifications about your package’s status and delivery attempts. This might involve verifying your registered email address and phone number.

By understanding DHL’s delivery attempt policy and taking proactive steps to ensure a successful delivery, you can minimize the risk of delays and ensure your package arrives safely and efficiently. Remember to respond promptly to any communication from DHL regarding your package to avoid unnecessary complications.