How to get a new Octopus Card?

Upgrade Your Octopus Card for Seamless Travel

Navigating Hong Kong’s public transportation system requires the ubiquitous Octopus Card, an essential tool for accessing trains, buses, and ferries. As technology advances and new features emerge, it’s crucial to upgrade your Octopus Card to ensure you have the latest capabilities and conveniences.

Why Upgrade?

Upgrading your Octopus Card offers several benefits:

• Access to new features and technologies
• Enhanced security and reliability
• Convenient contactless payment options

Replacement Process

The replacement process is straightforward and designed to minimize disruption to your travels. Here’s how to upgrade your Octopus Card:

1. Identify Service Points: Visit any MTR Customer Service Centre, an authorized Octopus Service Point, or a Convenience Store with an Octopus Vending Machine.
2. Return Your Old Card: Present your existing Octopus Card to a staff member or insert it into the vending machine.
3. Pay for Replacement: You will be charged a replacement fee of HKD 10.
4. Receive New Card: Obtain your new Octopus Card, which comes preloaded with the balance of your old card.

Convenience and Accessibility

Octopus Card replacement services are conveniently located throughout Hong Kong to ensure easy access. With service points available at MTR stations, shopping malls, and convenience stores, you can find a location near you for a quick and hassle-free upgrade.

Benefits of an Upgraded Card

An upgraded Octopus Card offers a range of new features and conveniences:

• Contactless payment for purchases at participating retailers
• Access to exclusive promotions and discounts
• Automatic add-value options to avoid running out of funds
• Personalization options to customize your card with a name or photo

By upgrading your Octopus Card, you ensure seamless travel and enjoy the latest technologies and payment conveniences. The simple replacement process and convenient service points make it a hassle-free experience. So, upgrade your Octopus Card today and elevate your public transportation experience in Hong Kong.