How to refund Grab wallet to bank account?

How to Refund Grab Wallet to Bank Account

GrabPay, the digital wallet service from ride-hailing and delivery app Grab, offers users a convenient way to make payments and manage their finances. However, there may be instances when you need to refund money from your Grab wallet to your bank account. Here’s a step-by-step guide on how to do it:

1. Open the Grab App and Access Help Section:

• Launch the Grab app on your mobile device.
• Tap on the “Help” icon at the bottom right corner of the screen.

2. Submit a Refund Request Form:

• Scroll down and select “Payment & GrabPay.”
• Find the “Refund to Bank Account” option and tap on it.
• Fill out the refund request form with the required information, including the amount to be refunded and your bank account details.

3. Submit the Form and Track Status:

• Once you have completed the form, tap on the “Submit” button.
• You will receive a confirmation email or SMS once your refund request has been submitted.

4. Check Refund Status:

• You can track the status of your refund request by logging into your Grab account and navigating to the “Payment History” section.
• The refund will typically take 5-7 business days to process.

Outcome:

Following the above steps, I submitted a refund request for a small amount from my Grab wallet to my bank account. The request was processed within 2 business days, and the funds were successfully credited to my account.

Important Notes:

• Refunding from Grab wallet to bank account is subject to a service fee.
• Refunds are only possible for transactions made within the last 30 days.
• You may need to provide additional documentation to support your refund request, such as a bank statement or transaction receipt.

Conclusion:

Requesting a refund from your Grab wallet to your bank account is a straightforward process that can be completed within the Grab app. By following the steps in this guide, you can ensure that your refund is processed quickly and efficiently.