How to remove surcharge from Square?

Ditch the Surcharges: A Simple Guide to Removing Fees from Your Square Account

Square’s flexibility is a boon for many businesses, but its surcharge feature, while sometimes necessary, can sometimes feel like an unnecessary barrier between you and your customers. If you’ve decided to remove surcharges from your Square account, this straightforward guide will walk you through the process. It’s easier than you think!

Understanding Surcharges in Square:

Before diving into the removal process, it’s crucial to understand why you might have implemented surcharges in the first place. Many businesses use them to offset the processing fees charged by Square (and other payment processors) for credit and debit card transactions. However, some states have regulations restricting or prohibiting surcharges, so understanding your local laws is paramount. Removing surcharges means you absorb those processing fees directly into your pricing structure.

Removing Surcharges: A Step-by-Step Guide:

The process for removing surcharges is relatively simple and can be completed entirely within your Square Dashboard. Here’s how:

1. Log in to your Square Dashboard: Navigate to your Square account using your usual login credentials. Ensure you’re logged in to the account where you manage your payment processing settings.

2. Navigate to Settings: The location of the settings menu may vary slightly depending on your Square account type and the current dashboard layout. However, generally, you’ll find a “Settings” or “Gear” icon in the top right corner or within a navigation menu. Click on it.

3. Locate Payment Settings: Once in the Settings menu, look for a section related to “Payments,” “Payment Processing,” or “Card Payments.” The exact wording might differ slightly. Click to expand this section.

4. Find Surcharge Settings: Within the Payment Settings, search for an option related to “Surcharges,” “Additional Fees,” or “Card Fees.” This is where your surcharge configuration is managed.

5. Disable or Remove Surcharges: Depending on your Square version, you may find a toggle to simply disable surcharges or an option to explicitly remove the surcharge configuration entirely. If you see a toggle, simply switch it to the “off” position. If you have to remove the configuration, you might need to delete any existing surcharge rules or settings.

6. Save Changes: Once you’ve disabled or removed the surcharges, make sure to save your changes. The exact wording for this step will also vary, but you should see a “Save,” “Apply,” or “Update” button. Click this button to finalize the changes.

Important Considerations:

• Pricing Adjustments: Removing surcharges means you’ll need to adjust your pricing strategy to account for the processing fees. Carefully consider your profit margins and overall pricing structure.

• State Regulations: Be aware of your state’s regulations regarding surcharges. Some states have specific laws governing their use.

• Customer Communication: Consider informing your customers about the change in your pricing policy.

By following these steps, you can effectively remove surcharges from your Square account. Remember to always double-check your settings and consider the financial implications before making this change. If you encounter any difficulties, Square’s customer support can provide further assistance.