What do I do if I forgot my train ticket?

Forgot Your Train Ticket: What to Do

If you’ve discovered that you’ve left your train ticket behind, don’t panic. While refunds are not an option in this scenario, you can still secure a new ticket to complete your journey.

Steps to Take:

1. Proceed to the Ticket Counter: Head to the nearest ticket counter at the train station.

2. Explain the Situation: Inform the ticket agent that you have lost your original ticket.

3. Purchase a Replacement: You will need to purchase a replacement ticket for the same journey. The agent will calculate the fare and issue a new ticket.

4. Confirm Details: Ensure that the agent has correctly entered the departure and arrival stations, travel date, and time.

Important Notes:

• No Refunds: Lost train tickets cannot be refunded.
• Documentation: Be prepared to provide photo identification or other proof of identity when purchasing a replacement ticket.
• Additional Fees: In some cases, there may be an additional fee associated with replacing a lost ticket.
• Timeframe: It’s best to purchase a replacement ticket as soon as possible to avoid any potential delays.

Tips to Prevent Future Loss:

• Take a photo of your ticket and store it on your phone as a backup.
• Keep your ticket in a secure and easily accessible place.
• Consider using a ticket wallet or sleeve to protect your ticket from damage.
• If you notice that your ticket is lost or stolen, report it to the train operator immediately.