What do I do if my laptop is black but wont start?

Troubleshooting a Black Screen on a Laptop

If your laptop displays a black screen and fails to start, it indicates a potential hardware or software issue. Here’s a step-by-step guide to troubleshooting the problem:

1. Check Monitor Connections:

• Ensure that the monitor cable is firmly connected to both the laptop and the monitor.
• Inspect the cables for any damage or fraying.
• Try connecting an external monitor to the laptop to eliminate the possibility of a defective laptop display.

2. Refresh Windows Sequence:

• Press and hold the power button for 30 seconds to force the laptop to shut down.
• Then, press the power button again to turn the laptop back on.

3. Roll Back Display Driver:

• If the Windows refresh sequence doesn’t resolve the issue, try rolling back the display driver.
• Go to the Device Manager (accessible through the Control Panel), expand the “Display adapters” category, and right-click on the display adapter.
• Select “Properties” and navigate to the “Driver” tab.
• Click on “Roll Back Driver” and follow the on-screen instructions.

4. System Restore:

• If rolling back the display driver doesn’t fix the problem, consider performing a system restore.
• This will revert the laptop to a previous state where it was working properly.
• To initiate a system restore, go to the Control Panel and search for “Recovery.”

Additional Tips:

• Remove any external devices connected to the laptop, such as USB drives or peripherals.
• Charge the laptop battery for at least two hours, then try starting it again.
• If the above steps fail to resolve the issue, the problem may be related to a hardware failure.
• In such cases, it’s recommended to contact a qualified technician for professional assistance.