What happens if I don't tap off on Go?

Consequences of Failing to Tap Off with Your PRESTO Card on GO Buses

When using GO Transit’s bus services, it is crucial to remember to tap off your PRESTO card at the designated exit points. Neglecting to do so results in a fare adjustment. This measure serves several purposes, ensuring fair pricing, accurate trip records, and preventing account discrepancies.

Fair Pricing

Fare adjustments are implemented to ensure that all riders are charged appropriately for their journeys. By tapping off your PRESTO card, you indicate the end of your trip, allowing the system to calculate the correct fare. Failure to tap off may lead to overcharging, as the system will assume you have traveled further than intended.

Accurate Trip Records

Tapping off your PRESTO card completes your trip record, providing valuable information for planning and scheduling purposes. Without this step, the system cannot accurately track rider movements, making it difficult to optimize services and address potential overcrowding issues.

Prevention of Account Discrepancies

Unexpected account discrepancies can occur when riders fail to tap off their PRESTO cards. The system may continue to charge fares for incomplete trips, leading to overpayments and potential disputes. Tapping off ensures that your account balance reflects your actual usage, preventing any unnecessary complications.

Consequences of Fare Adjustments

Fare adjustments for not tapping off may vary depending on the situation. Generally, riders may be charged:

• The full fare for the entire trip, regardless of the actual distance traveled
• An additional fee for failing to tap off

Preventing Fare Adjustments

To avoid fare adjustments, always remember to tap off your PRESTO card at the designated exit points on GO Transit buses. This simple action ensures fair pricing, accurate trip records, and the prevention of account discrepancies.