What happens if I forgot to tap off my Go card?

Consequences of Forgetting to Tap Off Your Go Card

Using the Go card for public transportation is a convenient way to pay for fares, but it’s essential to remember to tap both on and off to avoid unnecessary charges. If you forget to tap off your Go card, you may incur a fixed fare penalty.

Fixed Fare Penalty

When you tap on your Go card, a maximum fare is calculated based on your starting location. If you forget to tap off at your destination, the system will assume you traveled to the furthest possible destination within the transit zone. Consequently, you will be charged the full maximum fare, which can be significantly higher than the actual fare for your journey.

Avoiding Charges

To prevent this penalty, it’s crucial to tap off your Go card at the end of your trip, even if you’re transferring to another service. By tapping off, you inform the system of your actual destination and ensure you’re only charged for the portion of the journey you completed.

Optimizing Go Card Usage

For optimal Go card usage, follow these guidelines:

• Tap on at the start of your journey using a card reader.
• Tap off at the end of each trip or transfer.
• Keep your Go card up to date with sufficient value to cover your travel expenses.

By adhering to these practices, you can avoid unexpected charges and make the most of your Go card experience. For further information and tips, refer to the official Go card user guide.