What happens if you don't tap on the go train?

Missed the Tap? Navigating Unpaid GO Train Fares

Catching the GO train is often a smooth, efficient experience. But what happens if, in the rush of boarding, you forget to tap your PRESTO card or purchase a ticket? Forgetting this seemingly small step can lead to unexpected consequences. This article outlines the crucial steps to take if you board a GO train without tapping your fare.

The immediate priority is to rectify the situation. Do not simply ignore it. Failing to pay your fare, even unintentionally, is considered fare evasion and will result in a penalty. The severity of the penalty can vary depending on factors like the distance travelled and any prior infractions.

Your options for addressing an untaped journey are straightforward:

• Report it immediately: The best course of action is to report your oversight as soon as possible. Locate a GO Transit employee at the station – whether it’s a customer service agent or a conductor on board the train – and explain the situation. They will likely guide you through the process of paying the fare, potentially avoiding any additional penalties. Be honest and cooperative; this approach significantly improves your chances of a favourable outcome.

• Use the online payment system: If you’re unable to report the issue immediately, GO Transit offers online payment options. Check their website for instructions on how to submit a payment for your untaped trip. Be sure to provide accurate details of your journey, including the date, time, and origin and destination stations. This method allows you to self-report and pay the fare before any potential investigations are initiated.

What NOT to do:

• Ignore the oversight: This is the worst possible course of action. Ignoring an untaped journey will almost certainly lead to a penalty, and it could even escalate to further repercussions.

• Attempt to conceal your untaped journey: This is not only dishonest but also significantly increases the likelihood of facing a larger penalty. GO Transit employs various methods to track passenger journeys, including fare gates and onboard surveillance.

In short, forgetting to tap your PRESTO card on the GO train is a common mistake, but it’s one that needs immediate attention. By promptly reporting the issue and paying the fare through the appropriate channels, you can avoid unnecessary fines and maintain a positive record with GO Transit. Proactive action is key to a simple resolution. Remember, honesty and promptness are your best allies in this situation.