What happens if you forget to tag off?

Consequences of Omitting Tag-Off Action on Snapper Cards

The Snapper card is a convenient and efficient way to pay for public transportation in New Zealand. However, it is important to remember to tag off your card at the end of your journey, as failing to do so can result in significant financial penalties.

Automatic Maximum Fare Deduction

If you forget to tag off, the Snapper system automatically deducts the maximum fare applicable to your journey. This default charge is processed against your available balance, ensuring payment regardless of the actual distance or duration of your travel.

Higher than Actual Journey Cost

The maximum fare deducted is typically higher than the actual cost of your journey, leading to an overpayment. The excess amount is not credited back to your account, resulting in a financial loss for you.

Impact on Available Balance

The automatic maximum fare deduction can significantly deplete your available Snapper balance, especially if you make multiple trips without tagging off. This can lead to insufficient funds for future journeys, causing inconvenience and potential delays.

How to Avoid Penalties

To avoid these penalties, it is crucial to remember to tag off your Snapper card at the end of every journey. This simple action ensures that you are charged the correct fare and that your available balance is not unnecessarily reduced.

Conclusion

Forgetting to tag off your Snapper card can have unintended financial consequences. By following the proper procedure and tagging off at the end of each journey, you can avoid unnecessary charges and maintain a positive balance on your account. Remember, tagging off is not only a courtesy but also a financial necessity for Snapper card users.