What if I left something on Uber?

What to Do if You Left Something Behind in an Uber

Leaving personal belongings behind in a ride-sharing vehicle can be a stressful experience. However, Uber provides several options to help you retrieve your lost items.

Contact the Driver Directly

The first step is to reach out to your Uber driver directly. Most drivers are willing to return lost items upon request. You can find the driver’s contact information in the Uber app under the “Ride Details” section.

Describe the Lost Item

If more than two days have passed since you contacted the driver or a resolution has not been reached, you can report the lost item to Uber support. Provide a detailed description of the item, including its make, model, and any distinguishing characteristics.

Uber Support Assistance

Once you’ve reported the lost item, Uber support will work with the driver to locate and retrieve it. The driver may return the item to you in person or arrange for it to be shipped to your address.

Tips for Preventing Lost Items

To minimize the risk of leaving items behind in an Uber, consider the following tips:

• Check the vehicle thoroughly before exiting.
• Place your belongings in a visible and secure location.
• Avoid leaving valuable or important items in the vehicle.
• Keep a record of your Uber rides, including the driver’s name and contact information.

Additional Considerations

• If the lost item is of significant value, consider contacting the local police to report it.
• Be prepared to provide proof of ownership for the lost item.
• In rare cases, the driver may charge a reasonable fee for returning the item.

Remember, Uber is committed to helping passengers retrieve lost items. By following these guidelines, you increase the chances of getting your belongings back.