What is the 2 hour rule for flights?

Navigating Flight Delays: A Guide to the 2-Hour Rule

In the realm of air travel, time is of the essence. However, unforeseen circumstances can lead to inevitable delays, leaving passengers stranded and anxious. Amidst the chaos, there exists a crucial regulation known as the “2-Hour Rule” that empowers passengers with specific rights and protections.

What is the 2-Hour Rule?

The 2-Hour Rule is an industry standard that holds airlines accountable for delays exceeding two hours. This rule applies to both domestic and international flights within the United States and mandates that airlines take immediate action to mitigate the impact on passengers.

Delayed Flights Exceeding Two Hours

When a flight experiences a delay of two hours or more, airlines are obligated to provide the following assistance:

• Accommodation: The airline must arrange alternative transportation or provide hotel accommodations for passengers who are delayed overnight.
• Meals and Refreshments: The airline must provide meals, snacks, and drinks to passengers during the delay.
• Compensation: In some cases, airlines may offer compensation or vouchers to passengers for extended delays.

Missed Connections

In the unfortunate event that a missed connection occurs due to a delayed flight, the airline is responsible for:

• Alternative Arrangements: The airline must provide alternative flights or other arrangements to ensure passengers reach their destination.
• Compensation: Passengers may be entitled to compensation if the missed connection significantly impacts their travel itinerary.

Airline Proactivity

Typically, airlines proactively handle flight delays and missed connections before passengers even inquire. They will send out notifications, provide updates, and arrange alternative arrangements as necessary. However, passengers should not hesitate to contact the airline directly if they encounter any issues.

Passenger Rights

It is important for passengers to be aware of their rights under the 2-Hour Rule. By understanding the regulations, they can advocate for themselves and ensure they receive the necessary assistance and compensation.

Conclusion

The 2-Hour Rule plays a critical role in protecting passengers from the inconvenience and frustration of flight delays. By empowering airlines with clear responsibilities and providing passengers with specific rights, this rule ensures that air travel remains a safe and reliable mode of transportation. So, the next time a flight delay occurs, remember the 2-Hour Rule and your rights as a passenger.