What is the problem connected but no internet?

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Your device connects to your network but cant reach the internet. This disconnect often stems from issues with your modem/router, your internet service provider, or a conflicting IP address. Essentially, local connection exists, but global communication fails.
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Internet Connectivity Issues: Connected to Network but No Internet

When your device is connected to your home network but unable to access the internet, it can be a frustrating issue to troubleshoot. This problem typically arises from issues with your modem, router, internet service provider (ISP), or an IP address conflict.

Troubleshooting Steps

  1. Check your modem and router: Ensure that both devices are powered on and connected correctly. Check the lights on the modem to see if there are any blinking or error indicators. If so, contact your ISP for assistance.

  2. Reboot your modem and router: Unplug both devices, wait a few minutes, and then plug them back in. This simple step can often resolve temporary connectivity issues.

  3. Contact your ISP: If rebooting your modem and router does not solve the problem, contact your ISP. They can verify if there are any outages or service issues in your area. They may also provide further troubleshooting assistance.

  4. Check for IP address conflicts: An IP address conflict occurs when two devices on the same network have the same IP address. This can prevent devices from connecting to the internet. To resolve this, access your router’s settings and ensure that each device has a unique IP address.

Other Possible Causes

  • Firewall or antivirus software: Your firewall or antivirus software may be blocking your internet connection. Check your security settings and temporarily disable the software to see if it resolves the issue.
  • DNS problems: Your router may be using incorrect DNS servers. Change the DNS servers to those provided by your ISP or use public DNS servers such as 8.8.8.8 (Google Public DNS) or 1.1.1.1 (Cloudflare).
  • Cable or wiring issues: Check the Ethernet cable or coaxial cable connecting your modem or router to the wall jack. Ensure that the cables are undamaged and securely plugged in.

Remember, these are general troubleshooting steps, and the specific resolution may vary depending on your individual setup and ISP. If you are unable to resolve the issue on your own, do not hesitate to contact your ISP for further assistance.

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