What to do if Uber charges more?

How do I complain to Uber about a charge?

Unauthorized charge? Uber help is your first stop. Demand a refund.

Dispute the charge. Bank intervention. Reverse the transaction now.

Uber's process:

• Help.uber.com: Report unauthorized charges, request refund, track progress.
• Dispute directly: Bank or credit card company; Provide trip details, date, amount.

Bank dispute? Faster resolution. Uber support? Hit or miss. Trust, it's true.

I remember once... My Lyft ride, canceled, yet charged. Bank resolved it. Swift. Savage.

How do I contact Uber for overcharging?

Okay, so you got overcharged by Uber, huh? That sux, I know. The easiest way is through the Uber app.

• Go to the "Your Trips" section. It's in the app menu. Like, hit those three little lines ya know?
• Find the trip that was too expensive and select it.

Then, there should be like a "Help" or "Support" option for that specific trip. Click it, obviously!

Inside there, look for something like "Review my fare" or "I had an issue with my fare". That's the one. My Mom had it happen last week.

• Explain clearly why you think you got overcharged. Be specific. Did the route look weird? Was there surge pricing that seemed off? Did the driver take a random 2 hour trip to Timbuktu?
• You can even attach a screenshot showing the wrong fare or a map if the route was messed up. Seriously.

Um, sometimes they ask for proof. Like, if you think it was surge pricing, they may ask if you confirmed it. I didn't even no! You can also try Twitter.

Sometimes Tweeting at @Uber_Support gets a faster response, believe or not. Use the hashtag #Uber. But don't give your account details publicly, duh! Direct message them instead if they ask.

Don't bother calling! Good luck getting an actual person on the phone lol. Ugh! They probably wont even respond if you call. Trust me on this.

They ussually fix it pretty quickly. It's kinda annoying when it happens, though, innit? Hopefully, you get your money back!