What to do when you forget to tap out?

Forgetting to Tap Out on a Singapore Bus: A Simple Fix

A common, yet easily avoidable, mishap for commuters in Singapore is forgetting to tap out on the bus. While the system is designed to ensure fare accuracy, a forgotten tap-out can lead to a slight inconvenience. Thankfully, rectifying this oversight is straightforward.

Unlike some other transit systems, the Singaporean system allows for a simple correction. The most straightforward method is to pay the full fare for the route you actually travelled on the next time you board a bus. Essentially, this makes up for the forgotten tap-out.

However, if you prefer to avoid this and wish to correct the mistake immediately, you can do so at any designated bus terminal kiosk. These kiosks are conveniently located at various bus terminals throughout the island. By providing the necessary details, including your bus service and the time of your trip, the kiosk staff can help you to update your tap-out record. This is a quick and hassle-free way to ensure accuracy in your fare payment history.

Importantly, this correction doesn’t result in penalties or additional charges. It’s a simple administrative process to maintain the integrity of the ticketing system. Therefore, remember to tap out, but if you do forget, don’t panic. A quick visit to a kiosk or paying the correct fare on your next journey is all that’s needed to resolve the situation.