When can I online check-in with Vietnam Airlines?

Vietnam Airlines Online Check-In: Comprehensive Guide

Vietnam Airlines, the national carrier of Vietnam, offers convenient online check-in services for its passengers. This allows travelers to skip long queues at the airport and streamline their departure experience. Understanding the nuances of Vietnam Airlines online check-in process is crucial for a hassle-free journey.

Eligibility for Online Check-In

Online check-in with Vietnam Airlines is generally available for most flights, excluding certain exceptions. Passengers are advised to check their booking details or contact the airline to confirm eligibility.

Timeframe for Online Check-In

Vietnam Airlines online check-in opens 24 hours before the scheduled departure time for majority of its flights. The cutoff time for online check-in is 60 minutes prior to departure. Its important to note that these times may vary depending on the flight route and flight number. Passengers are strongly advised to refer to their specific booking information for accurate online check-in deadlines.

Procedure for Online Check-In

• Visit the Vietnam Airlines website or use the mobile app.
• Click on the Online Check-In tab.
• Enter your booking reference number or ticket number, along with your last name.
• Select your flight and follow the on-screen instructions.
• Choose your preferred seat (if available) and print your boarding pass.

Benefits of Online Check-In

Online check-in with Vietnam Airlines offers numerous advantages:

• Time-Saving: Eliminates the need to queue at the airport check-in counters.
• Convenience: Check-in from anywhere with an internet connection.
• Seat Selection: Allows passengers to select their preferred seats (subject to availability).
• Personalized Experience: Enables passengers to tailor their travel experience by inputting dietary preferences or special assistance requests.
• Mobile Boarding Pass: Provides the convenience of storing the boarding pass on a mobile device, eliminating the need for a printed copy.

Exceptions to Online Check-In

While online check-in is available for most Vietnam Airlines flights, there are some exceptions:

• Passengers traveling with infants under two years of age.
• Unaccompanied minors.
• Passengers with disabilities or requiring special assistance.
• Passengers traveling on codeshare flights operated by other airlines.
• Passengers with checked baggage that exceeds the online check-in limit.

Additional Information

• Vietnam Airlines recommends passengers arrive at the airport at least two hours before departure to allow ample time for security checks and boarding.
• Passengers who are unable to check-in online may do so at the airport check-in counters.
• For further assistance or inquiries, passengers can contact Vietnam Airlines customer service through their website or call center.

In summary, Vietnam Airlines provides a convenient online check-in service that allows passengers to streamline their departure process. The online check-in window typically opens 24 hours before departure and closes 60 minutes prior to departure; however, specific times may vary depending on the flight. Passengers are advised to check their booking details for accurate online check-in deadlines. By leveraging the benefits of online check-in, travelers can save time, choose their preferred seats, and enjoy a seamless airport experience.