Why am I unable to web check-in?

Troubleshooting Web Check-In Issues

Web check-in is a convenient way to select your seat, print your boarding pass, and avoid lines at the airport. However, sometimes you may encounter difficulties with this process.

Possible Reasons for Web Check-In Failure

• Booking Complications: If there are issues with your booking, such as flight alterations or system glitches, it may prevent you from completing web check-in.
• Incorrect Flight Details: Ensure that you are entering the correct flight number and departure date.
• System Maintenance: Occasionally, airline systems may undergo maintenance, which can temporarily affect web check-in functionality.

Steps to Resolve Web Check-In Issues

1. Double-Check Your Flight Details: Confirm that you have entered the correct flight number and departure date.
2. Contact the Airline: If you are experiencing difficulties after verifying your flight details, reach out to the airline directly. They can assist you with troubleshooting the issue and finding a solution.
3. Monitor Airline Communications: Check the airline’s website or social media channels for any updates or notifications about system issues affecting web check-in.
4. Consider Alternate Check-In Methods: If web check-in is unavailable, explore other check-in options such as mobile check-in or airport check-in.

Tips for Successful Web Check-In

• Check-in as early as possible to secure your preferred seat.
• Verify your booking details thoroughly before proceeding with web check-in.
• Allow ample time for the website to load and process your request.
• Contact the airline promptly if you encounter any difficulties or receive error messages.

Remember, web check-in issues can be temporary and easily resolved. By following these steps, you can ensure a smooth and efficient travel experience.