Does Gojek work in Ho Chi Minh?

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Does Gojek work in Ho Chi Minh City? No, Gojek ceased all ride-hailing and delivery operations in Vietnam in September 2024. Travelers in Ho Chi Minh City should rely on alternative platforms such as Grab, Be, or Xanh SM for their transportation needs.
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Does Gojek work in Ho Chi Minh City?

No, Gojek is no longer available in Ho Chi Minh City. The platform officially withdrew its ride-hailing and delivery services from the Vietnam market in mid-September 2024. While many travelers previously relied on this service for quick commutes, it is now inactive across the country.

Why Gojek left the Vietnam market

The decision to exit came after years of intense competition in the ride-hailing and food delivery space. In mid-2024, the parent company made the strategic choice to consolidate its international operations to focus on core markets. For those who were used to the Gojek interface, this shift meant finding new ways to navigate the citys busy streets. It is worth noting that while the app is gone, the market has quickly filled the gap with other local and international players.

Alternatives for getting around town

Even though Gojek is gone, Ho Chi Minh City remains one of the easiest places in Southeast Asia to find reliable transportation. You have several robust options available at your fingertips: Grab: As the most widely used platform, it offers extensive coverage for both motorbike taxis and cars, along with a massive food delivery network. Be: A popular Vietnamese-developed app that provides competitive pricing for both bike and car services. Xanh SM: This electric vehicle service has grown rapidly, offering clean, modern cars and bikes driven by professionals in distinctive green uniforms.

Choosing the best transportation for your trip

Deciding which app to use often comes down to your personal comfort and budget. Grab is typically the fastest for those who need immediate booking, while Xanh SM is frequently praised for the quality of their vehicles and the professionalism of their drivers. Many locals keep at least two of these apps installed to compare prices during peak hours, as surge pricing can differ depending on demand. [2]

Traditional taxis and street safety

If you prefer not to use an app, traditional metered taxis remain a safe, easy way to travel. Stick to reputable companies like Vinasun or Mai Linh, which you can easily hail on almost any street corner. These drivers are experienced, and the fares are strictly metered, preventing the need for haggling over prices before you start your trip.

Comparing ride-hailing options in Ho Chi Minh City

Since Gojek is no longer an option, here is how the primary services currently stack up.

Grab

  1. Widest availability throughout the city and surrounding areas
  2. Includes ride-hailing, food delivery, and package shipping

Be

  1. Strong understanding of local transit patterns and needs
  2. Often offers competitive base rates compared to international apps

Xanh SM

  1. Uses 100% electric cars and bikes, resulting in a smoother, quieter ride
  2. Drivers are employees with high focus on service quality
For most travelers, Grab offers the most convenience due to its massive network. However, for those prioritizing a clean, quiet experience, Xanh SM is the clear winner. Be serves as a solid backup, especially when other apps face high demand.
If you still have questions, check out Can you use Gojek in Vietnam?.

Finding a reliable ride during rush hour

Minh, a regular traveler in District 1, used to rely heavily on Gojek. When the app stopped working in September, he felt a bit stuck during the 5 PM rush hour.

He initially tried to hail a traditional taxi, but wait times were long and street traffic made it difficult to find an available car. He was frustrated by the uncertainty.

Switching to a multi-app strategy, he installed Be and Xanh SM alongside Grab. He realized that during peak rain or traffic, checking all three apps saved him significant time.

Now, Minh typically compares prices across these platforms. He often finds that while Grab is faster to book, Xanh SM provides a better experience when he is not in a massive rush.

Points to Note

Gojek is permanently closed

Do not attempt to download or use Gojek in Vietnam, as the service ended operations in September 2024.

Diversify your apps

Installing multiple apps like Grab, Be, and Xanh SM allows you to compare pricing and availability, which can fluctuate significantly during peak travel times.

Common Questions

Can I still use my old Gojek account?

No, the Gojek app is no longer functional in Vietnam. Even if you have an account from another country, it will not process rides or deliveries in Ho Chi Minh City.

Which app is the safest for tourists?

All three major apps (Grab, Be, and Xanh SM) provide live tracking, driver identification, and digital logs of your trip. These features make them equally safe and reliable for tourists.

Sources

  • [2] Vietnam-airports - Many locals keep at least two of these apps installed to compare prices during peak hours, as surge pricing can differ depending on demand.